
Last updated: October 31, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Analytics, and Your choice. We use Microsoft Clarity for usage analytics. If You are in the European Economic Area, the United Kingdom or Switzerland (as Your browser's time zone suggests), We ask first, in a banner on Your first visit: until You accept, and if You decline, Clarity is not loaded and nothing is sent to it. Elsewhere, Clarity loads unless You decline it. Anyone can accept or decline at any time with "Cookie settings" at the bottom of the site. Cookies needed for the Service to work, such as the one that keeps You signed in, need no consent.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
Your trees are private by default. Only You can see them, until You choose otherwise in one of two ways:
What becomes visible. Whoever views a shared or public tree sees all of it: the names, dates, places, relationships, notes and custom fields of the people in it, and its photos and attachments. Photos and attachments are served from links that are hard to guess but not password-protected, so anyone who has such a link can open the file.
How You are shown as the author. A public archive shows its author by a nickname and a picture generated from Your account ID, and the account ID itself (a random code). Your email address is not shown.
Copies. People who view a shared or public tree can save a copy to their own account and download it. Turning the link off, or making the tree private again, takes it out of the Public library and stops new viewers straight away, but We cannot recall copies others have already made.
Why We process this. We store and sync Your trees to provide the Service You signed up for (the performance of a contract). We show a tree to others only because You chose to share or publish it, and We run the Public library in Our legitimate interest of letting people discover and share family history.
The people in Your trees. Your trees are often about other people: Your relatives, some of them living. When You keep a tree private, You decide what it holds and We process it on Your behalf. When You share or publish it, You are responsible for having the right to do so, especially for living people, children and sensitive information (see Our Terms of Service, section 6). Anyone named in a shared or public tree, whether or not they use the Service, can ask Us to remove their details: see "Delete Your Personal Data" below.
If You use the AI assistant, what it needs to answer You is sent to Anthropic, PBC, which provides the AI model: Your messages, the files You attach, and the parts of Your trees it reads (such as names, dates, places, notes and relationships). Anthropic processes it only to produce the answer, as Our service provider, and not to train its models. When You ask it for the tree of a real person or family, it builds it from the model's general knowledge, which can be incomplete or wrong. If You do not use the assistant, nothing is sent to Anthropic.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
The Company is based in Finland, in the European Union. To run the Service, We use the following providers, who process Personal Data on Our behalf, and some of them are located outside the European Economic Area (EEA):
| Provider | What it does for Us | Where |
|---|---|---|
| Supabase, Inc. | Stores Your account, Your family trees, photos, attachments, comments and feedback, and signs You in | United States (servers in Oregon) |
| DigitalOcean, LLC | Hosts our website and the server that runs the Service | United States |
| Anthropic, PBC | Runs the AI assistant, only when You use it (see "The AI assistant") | United States |
| RevenueCat, Inc. | Manages subscriptions and purchases | United States |
| Microsoft Corporation (Clarity) | Usage analytics: how the Service is used, which can include Your email address when You are signed in | United States |
| Telegram | Delivers Your feedback and reports to Us, including the email address and message they contain | United Arab Emirates |
This means Your Personal Data, including the family trees You create, is transferred to and stored in the United States, and in the case of feedback and reports, the United Arab Emirates.
When Your Personal Data is transferred outside the EEA, We rely on one of the safeguards the GDPR provides for this: the European Commission's adequacy decision for the EU–U.S. Data Privacy Framework, for providers certified under it; or the European Commission's Standard Contractual Clauses, included in Our data processing agreements with Our providers. These require the providers to protect Your Personal Data to a standard equivalent to the EEA's, and to use it only to provide their services to Us. You can ask Us for a copy of the relevant safeguards by contacting Us.
If You are outside the EEA, Your Personal Data is processed in the same places, under this Privacy Policy.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
You can delete a tree from its menu, or Your whole account with all of its trees, photos and files from Account → Advanced. We fulfil deletion requests within 30 days.
If You appear in someone else's shared or public tree, You can ask Us to remove Your details, or Your children's, even if You do not use the Service. Email Us the link to the tree and say which details are about You. We review such requests promptly and may remove the details, make the tree private or turn off its link, and We tell the tree's author what We did.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Family trees often include children. Please do not share or publish details about living children without the consent of their parents or guardians. A parent or guardian can ask Us to remove a child's details from any shared or public tree, as described in "Delete Your Personal Data".
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
Updated: Sun Feb 02 2025
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